how to reinstall or repair internet explorer and outlook express in windows xp
how to reinstall or repair internet explorer and outlook express in windows xp
quick links|home|worldwidesearch microsoft.com for: help and support home|select a product|advanced search how to reinstall or repair internet explorer and outlook express in windows xpview products that this article applies to.article id:318378last review:august 27, 2007revision:6.6this article was previously published under q318378important this article contains information about modifying the registry.
before you modify the registry, make sure to back it up and make sure that you
understand how to restore the registry if a problem occurs. for information
about how to back up, restore, and edit the registry, click the following
article number to view the article in the microsoft knowledge base: 256986 (http://support.microsoft.com/kb/256986/) description of the microsoft windows registryon this pagesummary this article describes how to reinstall or repair internet
explorer 6 and outlook express 6 in windows xp. you may have to do this if you
are having problems with internet explorer or outlook express because of
damaged files or missing registration information.important after you use the procedures in this article, you must reinstall
any updates to windows xp again. to reinstall windows xp updates, visit the
following microsoft windows update web site: http://windowsupdate.microsoft.com/ (http://windowsupdate.microsoft.com/)back to the topmore informationif you are not already running the latest service pack for
internet explorer 6, you can download and install the latest service pack
instead of reinstalling your current version.
for additional information about how
to determine which version of internet explorer is installed, click the
following article number to view the article in the microsoft knowledge base: 164539 (http://support.microsoft.com/kb/164539/)
how to determine which version of internet explorer is installed
note internet explorer 6 sp1 is included with windows xp sp1 and
windows xp sp2. if windows xp sp1 or windows xp sp2 is installed on your
computer, you do not have to download and install internet explorer 6 sp1.
for more information
about how to obtain the latest service pack for internet explorer
6, click the following article number to view the article in the microsoft knowledge base:
328548 (http://support.microsoft.com/kb/328548/)
how to obtain the latest service
pack for internet explorer 6
to reinstall or repair internet explorer and
outlook express, use the appropiate method while you are logged on as an
administrator. back to the topwindows xp and windows xp sp1: reinstall or repair windows xp to repair or reinstall internet explorer and outlook express in
windows xp, complete the following procedure while you are logged on as an
administrator:
1.use the system file checker tool to scan all of the
protected files on your computer:
a. click start, and then click run.b. in the open box, type sfc /scannow, and then click ok. note that you may be prompted for the windows xp or
windows xp service pack 1
installation media.2.test to determine if the issue is resolved. if the issue is
resolved, skip the remaining steps. if the issue is not resolved, continue to
the next step.3.complete an in-place upgrade of windows xp, a repair of
windows xp, or reinstall windows xp.
for additional information about how
to complete an in-place upgrade or repair of windows xp, click the following
article number to view the article in the microsoft knowledge base: 315341 (http://support.microsoft.com/kb/315341/)
how to perform an in-place upgrade (reinstallation) of windows xp
4.to reinstall windows xp updates, visit the following
microsoft windows update web site: http://windowsupdate.microsoft.com/ (http://windowsupdate.microsoft.com/)back to the topwindows xp sp2: reinstall windows xp sp2for additional
information about how to obtain and install windows xp service pack 2, visit
the following web site:http://www.microsoft.com/windowsxp/using/security/expert/russel_installsp2.mspx (http://www.microsoft.com/windowsxp/using/security/expert/russel_installsp2.mspx) for additional
information about obtaining windows xp service pack 2, click the following
article number to view the article in the microsoft knowledge base: 322389 (http://support.microsoft.com/kb/322389/)
how to obtain the latest windows xp service pack
for additional information about
installing windows xp service pack 2, click the following article number to
view the article in the microsoft knowledge base: 875364 (http://support.microsoft.com/kb/875364/)
detailed windows xp service pack 2 installation walkthrough
back to the topwindows xp and windows xp sp1: edit the registry and install internet explorer 6warning if you use registry editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. microsoft
cannot guarantee that you can solve problems that result from using registry
editor incorrectly. use registry editor at your own
risk.when you try to reinstall the same version of internet
explorer, you may receive the following error message:setup has detected a newer version of internet explorer already
installed on this system.setup cannot continue.to avoid this
error message and reinstall the same version of internet explorer and outlook
express, follow these steps:
1.while you are logged on as an administrator, click start, and then click run.2.in the open box, type regedit, and then click ok.3.locate the appropriate registry subkey, right-click the isinstalled (reg_dword) value, and then click modify. to reinstall only the internet explorer 6 browser
component on windows xp, use the following registry key:hkey_local_machine\software\microsoft\active setup\installed components\{89820200-ecbd-11cf-8b85-00aa005b4383} to reinstall only outlook express 6 on windows xp,
use the following registry key: hkey_local_machine\software\microsoft\active setup\installed components\{44bba840-cc51-11cf-aafa-00aa00b6015c}4.change the value data from 1 to 0, and then click ok.5.quit registry editor, and then install internet explorer 6.
6.to reinstall windows xp updates, visit the following
microsoft windows update web site: http://windowsupdate.microsoft.com/ (http://windowsupdate.microsoft.com/) by default, internet explorer 6 is preinstalled in all
versions of windows xp and cannot be removed. to provide computer manufacturers
more flexibility in configuring desktop versions of windows xp, microsoft has
made it possible for oems, administrators, and users to remove user access to
internet explorer while leaving the internet explorer code intact and fully
functional to make sure the functionality of programs and operating system
functions that rely on it. for example, windows xp supports an "ieaccess=off"
switch in the unattend.txt file, and internet explorer has been added to the
add/remove windows components section of the add/remove programs tool in
control panel. this does not reinstall internet explorer. back to the topreferencesfor additional information about windows xp service pack 2,
visit the following web site:http://www.microsoft.com/windowsxp/sp2/default.mspx (http://www.microsoft.com/windowsxp/sp2/default.mspx)for additional information about how to help protect your personal
computer, visit the following web site: http://www.microsoft.com/protect/default.mspx (http://www.microsoft.com/protect/default.mspx)back to the topapplies to•microsoft internet explorer 6.0•microsoft internet explorer 6.0•microsoft outlook express 6.0back to the topkeywords: kbpubtypekc kbenv kbhowto kbsetup kb318378back to the top
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